Privacy Policy

Hatchery Art Privacy Policy

Effective Date: 17 March 2025


1. Introduction

Welcome to Hatchery Art. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website [www.hatcheryart.com] (the "Site") or use our services. 


2. Collection of Personal Information

We collect personal information that is reasonably necessary for our business functions. This may include:

  • Identifying Information: Name, address, email address, phone number.
  • Financial Information: Payment details (processed securely through third-party providers).
  • Website Usage Data: IP address, browser type, cookies, and other tracking technologies.
  • Communication Data: Records of correspondence with us.


We collect personal information directly from you when you:

  • Make a purchase.
  • Create an account.
  • Subscribe to our newsletter.
  • Contact us.
  • Browse our website.

3. Use and Disclosure of Personal Information


We use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To manage your account.
  • To communicate with you regarding your orders and inquiries.
  • To send you marketing communications (with your consent).
  • To improve our website and services.
  • To comply with our legal obligations.


We may disclose your personal information to:

  • Our service providers (e.g., payment processors, shipping companies, marketing agencies).
  • Government authorities when required by law.
  • Other parties with your consent.


4. Overseas Disclosure

Some of our service providers may be located overseas. We will take reasonable steps to ensure that any overseas recipient of your personal information complies with the APPs or is subject to a law or binding scheme that has the effect of protecting your personal information in a way that is at least substantially similar to the APPs. 


5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. We use secure servers and encryption technologies to protect your data. 


6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. 


7. Access and Correction

You have the right to access and correct your personal information. To request access or correction, please contact us at [insert contact email]. We will respond to your request within a reasonable time.


8. Complaints

If you believe we have breached the APPs, you can lodge a complaint with us at [insert contact email]. We will investigate your complaint and respond to you within a reasonable time. If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC). 


9. Marketing Communications

You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us. 


10. Changes to This Privacy Policy

 We may update this Privacy Policy from time to time. We will post any changes on our website. 


11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

connect@hatcheryart.com.au

PO Box 3656 Wareemba, NSW 2046, Australia